At Veino Gift, we are committed to ensuring that your Halloween products reach you promptly and safely, no matter where you are in the world. Below is our delivery policy to help you understand our shipping process:

1. Worldwide Shipping

We are pleased to offer worldwide shipping on all our products. No matter where you are, we’ll make sure your Halloween essentials arrive at your doorstep.

2. Free Delivery

We offer free delivery to the following countries:

• United States
• United Kingdom
• Italy
• Germany

For other countries, standard shipping rates apply and will be calculated at checkout.

3. Delivery Timeframes

• USA, UK, Italy, Germany: Estimated delivery within 7-14 business days.
• Other Countries: Estimated delivery within 10-21 business days, depending on the location.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing and local postal service efficiency.

4. Order Processing

All orders are processed within 2-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.

5. Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status and location of your package.

6. Customs and Import Duties

For international orders, please be aware that customs and import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping costs.

7. Delayed or Lost Shipments

While we strive to deliver your orders on time, delays can occasionally occur due to unforeseen circumstances. If your order is significantly delayed or appears to be lost, please contact our customer service team at Johnleesto@hotmail.com for assistance.

8. Incorrect Address

Please ensure that your shipping address is correct when placing your order. Veino Gift is not responsible for orders delivered to incorrect or incomplete addresses. If you realize there is an error in your shipping address, please contact us immediately.

9. Contact Us

If you have any questions or concerns about our delivery policy, feel free to contact us at Johnleesto@hotmail.com. Our team is here to assist you and ensure a smooth delivery experience.